Party City in Cedar Park, TX Open now

Reviews about Party City

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  March 20, 2020, by Katharine Learmonth
  Awful experience with managers in this store. Bought $240 of Halloween gear here. When we got home and opened the Satin Bow gloves they were ripped at the seem by the thumb. Tried to return them this afternoon and were told they did not take opened packets. Explained you could not see the defect without opening packet. First one then another came and told me they would not exchange they then disappeared for 10 mins just leaving me waiting. I went to do other shopping when I came back they said they had 'examined security footage of the sale ' and the gloves were fine. Without X-ray vision I am not sure how they saw inside the package and without the receipt which I had on me not sure how they new when to look! So at this point I gave up. I walked out leaving a sale of $65 unbought. I won't be going back.